FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What types of switches does Renew offer?

Renew offers limit switches, toggle switches, and a wide range of micro switches, including standard, miniature, sub-miniature, and waterproof models. Our products cater to various applications, ensuring reliability and precision.

Can I place a custom order?

Yes, we provide customized solutions for different switch application. If you have specific requirements regarding size, material, or design, please contact our sales team to discuss your detailed needs, and we will work with you to develop a tailored solution.

What is the typical lead time for an order?

The lead time for standard products is usually 1-3 weeks. For customized products, please contact with our customer service center for more detailed information.

Do you offer samples for testing purposes?

Yes, we offer samples for testing. Please reach out to our sales team to provide details about your application needs and request samples.

What quality standards do Renew switches adhere to?

Our switches are manufactured in compliance with international quality standards such as ISO 9001, UL, CE, VDE and RoHS. We ensure rigorous quality control processes to deliver reliable and high-performance products.

How can I get technical support for your products?

Our technical support team is available to assist you with any product-related inquiries or issues. Please contact us via email cnrenew@renew-cn.com, and provide detailed information about your issue for prompt assistance.